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Privacy Policy

Last updated: 27 June 2025

Whale Coast Go Pty (Ltd) (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

1. Who We Are

This website, WhaleCoastGo.co.za, is owned and operated by Whale Coast Go Pty (Ltd), registered in South Africa.

We provide an online business directory and listing service for the Whale Coast region.

2. What Information We Collect

We collect the following types of personal information:

  • Full name
  • Email address
  • Business name and listing details
  • Account login information (including passwords)
  • Website usage data via cookies and analytics

This information may be collected when:

  • You sign up for an account
  • You submit a listing
  • You sign up for our newsletter or marketing emails
  • You browse our website (cookies and analytics)

3. How We Use Your Information

We use your information to:

  • Manage your business listing or user account
  • Respond to enquiries or support requests
  • Improve our website functionality and performance (via Google Analytics)
  • Send you marketing emails and updates (only if you opt in)

4. Cookies & Tracking Technologies

Our website uses cookies to:

  • Improve user experience and functionality
  • Track performance and site usage via Google Analytics
  • Support advertising campaigns on Google, Facebook, Instagram, and TikTok

By using our site, you consent to the use of cookies. You may manage or disable cookies in your browser settings.

5. Third-Party Services

We may use third-party tools including:

  • Google Analytics (for performance tracking)
  • Meta (Facebook and Instagram)
  • TikTok
  • Google Ads

These platforms may collect usage data and may be subject to their own privacy policies. We do not currently share your personal data with third parties or advertisers.

6. Your Rights Under POPIA

You have the right to:

  • Request access to the personal information we hold about you
  • Correct or update your personal details
  • Request deletion of your account and personal data

To make a request, please email us at whalecoastgo@gmail.com.

We do not currently support automatic data export.

7. How We Store and Protect Your Data

Your information is stored on our WordPress platform hosted by Domains.co.za. We use SSL encryption and standard WordPress security measures to keep your data safe. However, no system is 100% secure, and we cannot guarantee absolute protection.

8. Children’s Privacy

Our services are not intended for users under the age of 18. We do not knowingly collect personal information from children.

9. Marketing & Communication

We may send promotional emails or newsletters to users who have explicitly opted in. You can unsubscribe at any time using the link in the email or by contacting us directly.

10. Changes to This Policy

We may update this privacy policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

11. Contact Us

If you have any questions or concerns about this policy, please contact us at:

📧 whalecoastgo@gmail.com
📞 082 334 5227

Whale Coast Go Pty Ltd © All Rights Reserved.